Reviews
State Farm® Agent Ryan Smeader
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Claire Deak
August 21, 2026
"Christy was very helpful and efficient with helping me get car insurance and home insurance set up. Thanks Christy!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Nick James
August 20, 2026
"Great experiences across the board with Ryan and his team!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Mollie Peterson
August 18, 2026
"I have been a State customer for years through many ups and downs of my life. They have always been courteous, dependable and helpful with any questions or concerns I experienced."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Kalamazoo. "
Emily Schoon
August 14, 2026
"Christina is always prompt and quick when I call to add or remove vehicles."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Kalamazoo to know you had such a great experience with us. "
beth rozeveld
August 2, 2026
"Christy was great to work with, answered all of my many questions, and changed her schedule to accommodate mine."
We responded:
"Thank you for the 5-star review of Ryan Smeader’s team - we really appreciate your kind words! "
Cody Strasser
July 31, 2026
"Very friendly, professional and fast responding!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Rick Martinez
July 13, 2026
"Ms.CHRISTY CHRISTY was a great listener. All my questions anwered without hesitation. ( A BIG PLUS TO HER) My quotes on paper were exactly what we discussed. It took seconds to my make my decision. Ms.CHRISTY gets "5 little cars "& "5 little houses"!!!! instead of stars"
We responded:
"Thank you so much for the 5 stars, Rick! We truly appreciate your feedback and are always happy to help whenever you need us. "
Melanie Hooker
June 26, 2026
"Christy was super helpful and saved us a ton of $$ on car insurance with better options."
We responded:
"Thank you for the 5-star review, Melanie! We’re proud to serve the Kalamazoo community and truly appreciate your support. "
Jared Miller
June 19, 2026
"Olivia did great 👍"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Kalamazoo to know you had such a great experience with us. Thank you so much for the 5 stars, Jared! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Joshua Gourley
June 18, 2026
"Recently moved to Michigan and Christy was unbelievably helpful in answering questions and helping me with my policy!"
We responded:
"Joshua, thank you for the fantastic review! We’re always here to support you with your insurance needs in Kalamazoo. "
Rory Jolliffe
June 16, 2026
"Repeated annoying spam calls and texts from this office. My number is registered on the federal do not call list and still they continue to call and text."
We responded:
"Hi Rory thank you for bringing this to our attention. We have updated your information in our system, if you ever need us in the future please let us know. We did call to let you know we were updating everything. But I do realize that’s pretty stupid to do. Thanks for your understanding. Have a great summer. "
DandA 5after9
June 16, 2026
"Fast and Efficient - Carmel helped me get quick coverage on a new used car I was suddenly buying and therefore was in need of title and plates, stat! She had all the necessary paperwork emailed to me, I signed and received proof of insurance before the end of the call. I still had half a cup of coffee left. Excellent service, cheerful and local. The State Farm team at Ryan Smeader's Kalamazoo office is superior. Highly recommend."
We responded:
"Thank you for the kind words. I have suddenly bought a car before too. I hate it when it sneaks up on you! Thank you for your support. "
Kyle
June 9, 2026
"This gentleman will happily take your money for a decade or more, but when you actually need some support or service, it's like you don't exist. Unanswered voicemails, texts and emails for weeks on end. Considering legal action at this point. Do yourself a favor and shop for insurance elsewhere in Kalamazoo!"
We responded:
"Kyle, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Kalamazoo. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ryan Smeader and Team "
KingdomLivingMinistries
June 2, 2026
"Christy is charm to work with. She responds anytime I reach out, and even reached out to me after I switched to a different company and she was able to beat that company on my auto insurance. I would recommended this office just because of Christy alone!"
We responded:
"Thank you so much for your wonderful feedback of us here at Ryan Smeader’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Ryan Smeader’s Insurance Team "
Kanaria Warren
June 2, 2026
"Car insurance is affordable price Olivia Had very Nice customer service win-win you ask me"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Rosa Garcia
May 22, 2026
"Good liked help us n explain i liked.the state farm insurance good price."
We responded:
"Thank you for the 5-star review of Ryan Smeader’s team - we really appreciate your kind words! "
Clinton Tackett
May 7, 2026
"Christina was very helpful and made the process quick and painless. Thankful for the prompt and kind service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Ryan Smeader’s team. "
Franky Urquiza
April 30, 2026
"I made the right call when I switched to State Farm. When I called, I spoke with Olivia, who had fantastic customer service skills and was professional, helping me every step of the way. Olivia is the best. Thank you for helping me get settled and finding a great price for someone who's in nursing school. You're amazing, continue doing what you do best."
We responded:
"Thank you so much for the 5 stars, Franky! We truly appreciate your feedback and are always happy to help whenever you need us. "
Magan Rivera
April 28, 2026
"Christy was very good at finding me the best deals for my income"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Kalamazoo. "
Andrew Schwengel
April 24, 2026
"Great company ran by even better people!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Kalamazoo to know you had such a great experience with us. "
Jess Smeader
April 24, 2026
"Helpful and kind!"
We responded:
"Thank you so much for the 5 stars, Jess! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Gertrude Hermann-Wilmarth
April 24, 2026
"Very helpful"
We responded:
"Thank you for the 5-star review of Ryan Smeader’s team - we really appreciate your kind words! "
Ellis Harrison
April 24, 2026
"Good people"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Kalamazoo. "
Shannon Smeader
April 24, 2026
"Very friendly staff, they are always able to answer my questions when I call!"
We responded:
"Thank you so much for the 5 stars, Shannon! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
charlie mcdaniels
April 24, 2026
"Great service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "