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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Miller

June 19, 2026

5  out of  5
rating by Jared Miller
"Olivia did great 👍"
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Joshua Gourley

June 18, 2026

5  out of  5
rating by Joshua Gourley
"Recently moved to Michigan and Christy was unbelievably helpful in answering questions and helping me with my policy!"
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Nora Duncan

June 16, 2026

5  out of  5
rating by Nora Duncan
"Christy answered my calls right away and was extremely friendly and helpful! She was very personable and made the process of purchasing insurance painless!"
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Rory Jolliffe

June 16, 2026

1  out of  5
rating by Rory Jolliffe
"Repeated annoying spam calls and texts from this office. My number is registered on the federal do not call list and still they continue to call and text."
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DandA 5after9

June 16, 2026

5  out of  5
rating by DandA 5after9
"Fast and Efficient - Carmel helped me get quick coverage on a new used car I was suddenly buying and therefore was in need of title and plates, stat! She had all the necessary paperwork emailed to me, I signed and received proof of insurance before the end of the call. I still had half a cup of coffee left. Excellent service, cheerful and local. The State Farm team at Ryan Smeader's Kalamazoo office is superior. Highly recommend."
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Kyle

June 9, 2026

1  out of  5
rating by Kyle
"This gentleman will happily take your money for a decade or more, but when you actually need some support or service, it's like you don't exist. Unanswered voicemails, texts and emails for weeks on end. Considering legal action at this point. Do yourself a favor and shop for insurance elsewhere in Kalamazoo!"
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KingdomLivingMinistries

June 2, 2026

5  out of  5
rating by KingdomLivingMinistries
"Christy is charm to work with. She responds anytime I reach out, and even reached out to me after I switched to a different company and she was able to beat that company on my auto insurance. I would recommended this office just because of Christy alone!"
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Kanaria Warren

June 2, 2026

5  out of  5
rating by Kanaria Warren
"Car insurance is affordable price Olivia Had very Nice customer service win-win you ask me"
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Rosa Garcia

May 22, 2026

5  out of  5
rating by Rosa Garcia
"Good liked help us n explain i liked.the state farm insurance good price."
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Clinton Tackett

May 7, 2026

5  out of  5
rating by Clinton Tackett
"Christina was very helpful and made the process quick and painless. Thankful for the prompt and kind service."
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Franky Urquiza

April 30, 2026

5  out of  5
rating by Franky Urquiza
"I made the right call when I switched to State Farm. When I called, I spoke with Olivia, who had fantastic customer service skills and was professional, helping me every step of the way. Olivia is the best. Thank you for helping me get settled and finding a great price for someone who's in nursing school. You're amazing, continue doing what you do best."
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Magan Rivera

April 28, 2026

5  out of  5
rating by Magan Rivera
"Christy was very good at finding me the best deals for my income"
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Andrew Schwengel

April 24, 2026

5  out of  5
rating by Andrew Schwengel
"Great company ran by even better people!"
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Jess Smeader

April 24, 2026

5  out of  5
rating by Jess Smeader
"Helpful and kind!"
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Gertrude Hermann-Wilmarth

April 24, 2026

5  out of  5
rating by Gertrude Hermann-Wilmarth
"Very helpful"
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Ellis Harrison

April 24, 2026

5  out of  5
rating by Ellis Harrison
"Good people"
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Shannon Smeader

April 24, 2026

5  out of  5
rating by Shannon Smeader
"Very friendly staff, they are always able to answer my questions when I call!"
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charlie mcdaniels

April 24, 2026

5  out of  5
rating by charlie mcdaniels
"Great service"
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Shannan Simpson

April 8, 2026

5  out of  5
rating by Shannan Simpson
"Olivia is a blessing! I’ve been calling around for auto insurance for the last 2 weeks to get a quote I couldn’t believe how much they wanted. So I called State Farm and she gave me the best quote! I was so happy and told her thank you for saving my day lol now I don’t have to stress and call around NO MORE BECAUSE IM HAPPY with my insurance. She was kind sweet and on point thank you again Olivia YOU THE BEST 😊"
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KENNY Krempetz

April 5, 2026

5  out of  5
rating by KENNY Krempetz
"Extremely helpful and professional!"
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Mike Bowden

March 20, 2026

5  out of  5
rating by Mike Bowden
"Absolutely the best in the business. I have been a customer for years and can honestly say that they are, without fail, the best insurance people I've ever had the pleasure to deal with. Look no further."
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Jim Majka

March 11, 2026

5  out of  5
rating by Jim Majka
"Very helpful and professional."
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Kiona Murray

March 11, 2026

5  out of  5
rating by Kiona Murray
"Love this place! They always have a positive attitude and are willing to help. They explain everything thoroughly and give you all your options."
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Luisa Fernanda

February 20, 2026

5  out of  5
rating by Luisa Fernanda
"Christy was very kind and professional through all this quote process!"
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Caitlin Haines

February 18, 2026

5  out of  5
rating by Caitlin Haines
"Olivia was incredibly easy to work with, she had a great attitude, easy communication and was able to find the service that fit us best! 10/10 recommend her."